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10 Success Factors for an Effective Bundled Payments Strategy

Posted by Matthew Smith on Dec 3, 2015 10:49:52 AM

Earlier this year, Health and Human Services Secretary Sylvia Burwell updated the Centers for Medicare & Medicaid Services’ (“CMS”) timeline for moving fee-for-service to “alternative payment models” – the goal is to have 50 percent of Medicare fee-for-service payments be linked to “alternative payment models" by 2018. For the past 18 months, employers and commercial payers have explored bundled payments, one of the alternative payment methods, with more than 6,000 participants signed on to participate in testing and scaling bundled payments with Medicare in the BPCI program (Centers for Medicare & Medicaid Innovation, 2015). The evaluation of such tests will inform precisely how bundles will roll out nationally.

Conceptually simple with a relatively low entry point, it is no surprise that when considering the alternatives, healthcare organizations and physicians are enthusiastically test-driving bundled payments. Looking to avoid the “head in the sand” or “do nothing” approach but not quite ready for population risk, many healthcare executives view bundled payments as their middle game on the path to fusion reimbursement. Bundles can be a reasonable approach to fending off competitors and new entrants while introducing the organization and market to their new future. With bundles in pediatrics, newborn delivery, outpatient services, chronic disease, and oncology, bundled payments have moved far beyond the version 1.0 elective procedures.

If bundled payments are your preferred strategy, make sure you have a smart approach to execution. Here are the top 10 success factors to the latest in bundled payments:

1. Establish a culture of doing

Innovation is about doing. Healthcare organizations that can adopt a start-up culture will triumph in a time of payment reform and industry transformation. The pace is intense but necessary, and like a muscle that needs developing, your team will adapt. Implementing bundled payments and other alternative payment models is highly doable but does take discipline, and it will surely be disruptive. Smart leaders understand and prepare their team to rise to the challenge with a start-up attitude.

2. Find your pitch perfect

Many healthcare executives remain confused about what exactly “it” is that they are selling to payers when it comes to bundled payments. A provider’s “value” isn’t about jargon, or words at all. Your value, or your “pitch” – the pitch that will close new contracts and secure new partners and new revenue – is often lost to healthcare executives. Merely stating that you will compete on price or demonstrate “fee-for-value” is not different from what your competitors are promising. Take the time, typically two to three work sessions, to figure out your value proposition, and do not assume you know it. What is your story? Before taking another meeting with a payer, go back to the drawing board, and rethink and repackage your pitch. Your pitch or presentation likely involves a new method of delivery in the form of a real patient story where you contrast “what is” versus “what could be” as a result of this new contract or partnership. The message also needs to include a re-defining of partnership that is not about annual rate increases. Take rate increases off the table, and acknowledge that the task at hand is to manage the total cost of care. Newly structured arrangements where the onus is on the providers to ensure that patients do not get what they do not need… now that is a new conversation worth a payer’s time and your time.

3. Think digital market share

Healthcare is mobile. Are you in it? Health information being ubiquitous is closer than you think, thanks to companies such as reCaptcha (the security encryption technology that verifies you are not spam by asking you to enter letters, etc. on a website), that give secure access to health records and physicians online. The health reform play book assumes real-time predictive analytics at a provider level… at your patient’s finger tips. Managing bundled payments requires the ability to predict which patients are most at risk for falling off course, thus enabling early intervention. Bundles also require the ability to dodge avoidable readmissions. Now is the time to rethink how we define market share to include digital market share, which will matter (a lot) over the next five years.

 4. Rethink your capital strategy (hint: radically different)

Organizations should approach developing and implementing new payment models the way a venture capital start-up would. The major constructs of payment reform, whether it be managing episodic risk through bundles or assuming risk for a population, require significant analytic capability that many healthcare organizations today do not possess. Re-envisioning your business model to support total cost of care contracts requires rethinking the capital strategy. Letting go of historical allocation can be a tough cultural pill to swallow, but it is absolutely necessary. Many department directors have grown accustomed to an annual capital budget envelope to manage. Help department directors understand the future; situating the conversation with the context of transparency enables department directors to shift from a place of resistance to staunch support.

5. Open your architecture

The traditional “closed architecture” system is not only bad for patients and their families, it is bad for business. Healthcare and payment reform require providers to open their assets – their brands, their contact list, and their distribution channels – in an effort to monetize big ideas and opportunities. Rethinking traditional organization structures by opening up teams across functions and settings will position healthcare organizations to more quickly respond to the market and scale-up new innovations.

6. Build scale-ups

Many of our best ideas are not scalable, and yet our business plans are often predicated on our ability to scale big ideas. What if you were able to scale even 10 percent more of your organization’s big ideas? Implementing new payment models and getting them to “stick” require a strategic approach to scale. For example, even holding shorter, more efficient meetings, preferably walking or standing, supports this new “scale-up” mentality that will be your competitive advantage and enable you to maximize the full revenue opportunity of new payment innovations.

7. Get over the hiring hurdle

Bundled payments and other disruptive innovations are not for everyone, and healthcare executives may find they are having difficulty finding “good talent.” As important as it is to have innovative thinkers, we also all need masters of execution in the new world of healthcare reform. Much of the work of healthcare reform is counter culture to an organization in the ways described above. In addition to opening up their architecture, smart leaders are taking new approaches to their talent search to ensure the right dose of disruption while ensuring speed to market and ability to stick.

8. Redesign the care model

Bundled payment success is predicated on predictable cost and quality for an episode of care. As new interest in areas such as pediatrics, outpatient, and chemotherapy come into play, providers will need to develop and execute a care model that is right for the population for which they are accepting a bundled price. Standardize your approach to care model development to enable scalability. Common tools and processes, regardless of population, will enable organizations to more quickly scale up bundles.

9. Focus on the end game

Successful bundled payments implementation is the prelude for total cost of care and population health management. On the reimbursement continuum, the methodologies and approaches will support episodic risk are not different from the methodologies and approaches necessary for managing a population. Smart scaling of bundles means keeping an eye on the end game with bundles and ensuring your bundled payment strategy aligns with your population health strategy. Intentional overlap in roles and work in this area will ensure that you are not building bundles in silos, but building bundles within the context of total cost of care management.

10. Keep in mind the fight and the stakes

It bears repeating that in 2014, the price tag for U.S. healthcare came in at a hefty $3.8 trillion dollars – nearly double what other wealthy nations spent during the same time period (Commonwealth Fund, 2015). What is most disappointing about that number is just how little we got for our money. Not only do we still have 41 million uninsured Americans, but also, once again in 2014, the U.S. ranked dead last on infant mortality, dead last on life expectancy, and dead last on efficiency.

The orthodoxies governing healthcare finance are so entrenched that it will take disruptive leaders and disruptive innovations such as bundled payments to focus our transformation efforts on what actually works. Old hierarchies are crumbling not only inside healthcare but across the entire U.S. economy. Healthcare leaders who are willing to think digital market share and reconceive their business model will find the bigger and more exciting world of total cost of care to be a fight worth fighting.

Bundled Payments, Payment Reform, Deirdre Baggot, The Camden Group

Topics: Bundled Payments, CMS, Bundled Payment

Bundled Payments and the Breakthrough Power of Partnerships

Posted by Matthew Smith on Jul 30, 2015 1:00:19 PM

By Kimberly Hartsfield, MPA, Vice President, The Camden Group

Bundled Payments, PartnershipsAs bundled payment programs are expanding across specialties, payers, and sites of care, it is becoming increasingly clear that the path to success can be summarized in one word: partnerships.

Who is your Apple?

Consider the successful partnership between Nike and Apple. Although they are in different industries, their commonality lies in their customers. As a result of their partnership, both companies have experienced enhanced brand recognition, in addition to significant market and sales growth. Nike CEO, Mark Parker said about their partnership with Apple, “As I look ahead at what's possible with Nike and Apple...technologically we can do things together that we couldn't do independently. So yeah, that's part of our plan, is to expand the whole digital frontier and go from...25 million Nike+ users to hundreds of millions (theverge.com).”[1] Who is that perfect partner that you had not previously considered, and what can you accomplish together?

Why it Matters

How do these strategic partnership examples apply to healthcare? The same patient that has an inpatient stay and is discharged to a post acute care facility has one goal: to get home pain-free as fast as they can. Bundled payment arrangements are holding both providers accountable very differently than the traditional fee-for-service model. How can potential partners leverage one another to expand their existing capabilities and utilize resources in innovative ways? All provider organizations are facing demand destruction pressures, and partnering may help both parties retain much needed volumes and revenues, while continuing to provide excellent patient quality.

New relationships between providers, and between payers and providers, are being forged to advance payment transformation efforts through bundled payments. Providers are looking beyond their four walls, obtaining, analyzing, and sharing data, and partnering across the care continuum to enable patient-centric care delivery with a new focus on value and total cost of care.

Identifying the right partner organizations is paramount to a successful bundled payment program. Providers should consider partnerships with organizations that are innovative, philosophically aligned around value-based care, cost-efficient, and high performing in their markets. Today’s strategic partnership evaluations require a willingness to look beyond the closest geographic provider or the provider organization that has historically been the preferred referral choice. Publically available data from sources such as The Centers for Medicare and Medicaid Services ("CMS") Hospital Compare, Nursing Home Compare, Home Health Compare, Physician Compare, and Dialysis Facility Compare enable providers to proactively evaluate and identify potential candidates for partnership.

The Right Sandbox

Bundled payments are the perfect testing ground for partnerships where gainsharing programs can be established to strengthen provider engagement and evaluate potential for long-term strategic alignment. This allows participants to demonstrate their ability to eliminate unnecessary variation in care and meet the agreed upon goals of the program without assuming risk that providers may not be prepared to manage. Bundled payment programs and accountable care organization initiatives can be very complementary, and many organizations are choosing to pursue both simultaneously.

The ability to expand the external focus and consider the full continuum of care requires very different commitment and communication between providers. Partners must develop innovative solutions and continue to make information technology investments to overcome the frequent inability of electronic medical records to transmit data between different platforms and providers. They must also be willing to collaborate clinically through the standardization of care protocols and/or seamless coordination across care settings. Perhaps more importantly, they must be willing to demonstrate mutual accountability for patient outcomes and the total cost of care.


[1] http://www.theverge.com/2014/10/23/7044999/nike-apple-wearables-partnership

Kimberly Hartsfield, Bundled Payment, Payment Reform, The Camden GroupMs. Hartsfield is a vice president with The Camden Group. She specializes in payment transformation strategies with a focus on designing and implementing Medicare and commercial bundled payments. She frequently presents on a variety of topics including value-based payment models and provider engagement. She may be reached at khartsfield@thecamdengroup.com or 501.940.2526. 

 
 

 

Topics: Payment Reform, Bundled Payment, Deirdre Baggot, Kimberly Hartsfield, Payment Models

Top 10 Smart Strategies for Success with Bundled Payments

Posted by Matthew Smith on Apr 1, 2015 10:03:00 AM

By Deirdre Baggot, MBA, Ph.D., Senior Vice President, The Camden Group

bundledpayEarlier in March, Health and Human Services Secretary Sylvia Burwell updated the Centers for Medicare & Medicaid Services’ (“CMS”) timeline for moving fee-for-service to “alternative payment models” – the goal is to have 50 percent of Medicare fee-for-service payments be linked to “alternative payment models" by 2018. For the past 18 months, employers and commercial payers have explored bundled payments, one of the alternative payment methods, with more than 6,000 participants signed on to participate in testing and scaling bundled payments with Medicare in the BPCI program (Centers for Medicare & Medicaid Innovation, 2015). The evaluation of such tests will inform precisely how bundles will roll out nationally.

Conceptually simple with a relatively low entry point, it is no surprise that when considering the alternatives, healthcare organizations and physicians are enthusiastically test-driving bundled payments. Looking to avoid the “head in the sand” or “do nothing” approach but not quite ready for population risk, many healthcare executives view bundled payments as their middle game on the path to fusion reimbursement. Bundles can be a reasonable approach to fending off competitors and new entrants while introducing the organization and market to their new future. With bundles in pediatrics, newborn delivery, outpatient services, chronic disease, and oncology, bundled payments have moved far beyond the version 1.0 elective procedures.

If bundled payments are your preferred strategy, make sure you have a smart approach to execution. Here are the top 10 success factors to the latest in bundled payments:

1. Establish a culture of doing

Innovation is about doing. Healthcare organizations that can adopt a start-up culture will triumph in a time of payment reform and industry transformation. The pace is intense but necessary, and like a muscle that needs developing, your team will adapt. Implementing bundled payments and other alternative payment models is highly doable but does take discipline, and it will surely be disruptive. Smart leaders understand and prepare their team to rise to the challenge with a start-up attitude.

2. Find your pitch perfect

Many healthcare executives remain confused about what exactly “it” is that they are selling to payers when it comes to bundled payments. A provider’s “value” isn’t about jargon, or words at all. Your value, or your “pitch” – the pitch that will close new contracts and secure new partners and new revenue – is often lost to healthcare executives. Merely stating that you will compete on price or demonstrate “fee-for-value” is not different from what your competitors are promising. Take the time, typically two to three work sessions, to figure out your value proposition, and do not assume you know it. What is your story? Before taking another meeting with a payer, go back to the drawing board, and rethink and repackage your pitch. Your pitch or presentation likely involves a new method of delivery in the form of a real patient story where you contrast “what is” versus “what could be” as a result of this new contract or partnership. The message also needs to include a re-defining of partnership that is not about annual rate increases. Take rate increases off the table, and acknowledge that the task at hand is to manage the total cost of care. Newly structured arrangements where the onus is on the providers to ensure that patients do not get what they do not need… now that is a new conversation worth a payer’s time and your time.

3. Think digital market share

Healthcare is mobile. Are you in it? Health information being ubiquitous is closer than you think, thanks to companies such as reCaptcha (the security encryption technology that verifies you are not spam by asking you to enter letters, etc. on a website), that give secure access to health records and physicians online. The health reform play book assumes real-time predictive analytics at a provider level… at your patient’s finger tips. Managing bundled payments requires the ability to predict which patients are most at risk for falling off course, thus enabling early intervention. Bundles also require the ability to dodge avoidable readmissions. Now is the time to rethink how we define market share to include digital market share, which will matter (a lot) over the next five years.

 4. Rethink your capital strategy (hint: radically different)

Organizations should approach developing and implementing new payment models the way a venture capital start-up would. The major constructs of payment reform, whether it be managing episodic risk through bundles or assuming risk for a population, require significant analytic capability that many healthcare organizations today do not possess. Re-envisioning your business model to support total cost of care contracts requires rethinking the capital strategy. Letting go of historical allocation can be a tough cultural pill to swallow, but it is absolutely necessary. Many department directors have grown accustomed to an annual capital budget envelope to manage. Help department directors understand the future; situating the conversation with the context of transparency enables department directors to shift from a place of resistance to staunch support.

5. Open your architecture

The traditional “closed architecture” system is not only bad for patients and their families, it is bad for business. Healthcare and payment reform require providers to open their assets – their brands, their contact list, and their distribution channels – in an effort to monetize big ideas and opportunities. Rethinking traditional organization structures by opening up teams across functions and settings will position healthcare organizations to more quickly respond to the market and scale-up new innovations.

6. Build scale-ups

Many of our best ideas are not scalable, and yet our business plans are often predicated on our ability to scale big ideas. What if you were able to scale even 10 percent more of your organization’s big ideas? Implementing new payment models and getting them to “stick” require a strategic approach to scale. For example, even holding shorter, more efficient meetings, preferably walking or standing, supports this new “scale-up” mentality that will be your competitive advantage and enable you to maximize the full revenue opportunity of new payment innovations.

7. Get over the hiring hurdle

Bundled payments and other disruptive innovations are not for everyone, and healthcare executives may find they are having difficulty finding “good talent.” As important as it is to have innovative thinkers, we also all need masters of execution in the new world of healthcare reform. Much of the work of healthcare reform is counter culture to an organization in the ways described above. In addition to opening up their architecture, smart leaders are taking new approaches to their talent search to ensure the right dose of disruption while ensuring speed to market and ability to stick.

8. Redesign the care model

Bundled payment success is predicated on predictable cost and quality for an episode of care. As new interest in areas such as pediatrics, outpatient, and chemotherapy come into play, providers will need to develop and execute a care model that is right for the population for which they are accepting a bundled price. Standardize your approach to care model development to enable scalability. Common tools and processes, regardless of population, will enable organizations to more quickly scale up bundles.

9. Focus on the end game

Successful bundled payments implementation is the prelude for total cost of care and population health management. On the reimbursement continuum, the methodologies and approaches will support episodic risk are not different from the methodologies and approaches necessary for managing a population. Smart scaling of bundles means keeping an eye on the end game with bundles and ensuring your bundled payment strategy aligns with your population health strategy. Intentional overlap in roles and work in this area will ensure that you are not building bundles in silos, but building bundles within the context of total cost of care management.

10. Keep in mind the fight and the stakes

It bears repeating that in 2014, the price tag for U.S. healthcare came in at a hefty $3.8 trillion dollars – nearly double what other wealthy nations spent during the same time period (Commonwealth Fund, 2015). What is most disappointing about that number is just how little we got for our money. Not only do we still have 41 million uninsured Americans, but also, once again in 2014, the U.S. ranked dead last on infant mortality, dead last on life expectancy, and dead last on efficiency.

The orthodoxies governing healthcare finance are so entrenched that it will take disruptive leaders and disruptive innovations such as bundled payments to focus our transformation efforts on what actually works. Old hierarchies are crumbling not only inside healthcare but across the entire U.S. economy. Healthcare leaders who are willing to think digital market share and reconceive their business model will find the bigger and more exciting world of total cost of care to be a fight worth fighting.

Bundled Payments, Payment Reform, Deirdre Baggot, The Camden Group


 

baggot_headshotMs. Baggot is a senior vice president at The Camden GroupShe is a nationally recognized thought leader in bundled payments and was selected by CMS and the Innovation Center to serve as an expert panelist in Models 2 and 3 application reviews for the Bundled Payments for Care Improvement initiative. She may be reached at dbaggot@thecamdengroup.com or 303.335.7047.

Topics: Bundled Payments, CMS, Bundled Payment, Deirdre Baggot

The Payment Reform Mash-Up: Top 10 Smart Leadership Strategies for Managing in an Era of “Fusion” Reimbursement Models

Posted by Matthew Smith on Feb 3, 2015 10:16:00 AM
By Deirdre Baggot, MBA, Ph.D., Senior Vice President, The Camden Group and Kimberly Hartsfield, MPA, Vice President, The Camden Group

Bundled Payment, Payment Reform, Clinical IntegrationFew would argue that this may be one of the most exciting times in healthcare – volatile and disruptive, yet also transformative and empowering for those organizations and innovative leaders who are able to move markets by embracing “fusion” reimbursement models. While not all leaders have relished these challenges, many of their more adaptable and failure tolerant counterparts are at the forefront of payment transformation and reconceiving their payer strategy today. Now is the time to for true transformation, and those innovators who meet the changes head-on are far more likely to succeed than their overly cautious counterparts, who may well find themselves left behind. Here are the top ten strategies of transformational leaders who are taking the healthcare “bull by the horns” and redesigning their business model to seize the inherent opportunity of payment transformation.

1.  Have great timing

In an era of payment transformation, building value is not enough. Moving from building value to extracting and trading value requires appropriate timing. The inherent threat of demand destruction that both bundled payments and ACOs drive require many providers to reconceive their business model. The key is to time new payer arrangements with the redesign of the care models. The transformation is already well underway, and the clock is ticking for those who have not embraced this as their future.

2.  Risk is your friend

Risk is described as the gap between opportunity and success. Without it, the greatest opportunities an organization holds will not have the possibility to develop. Organizations are charting new territory, and creating success in the future is contingent upon leadership’s willingness to “run to risk.” Keeping an open mind and viewing the future from a broad perspective will allow an organization to identify opportunities for risk that make sense. Risk tolerance goes hand in hand with failure tolerance (see number 7).

3.  Think like Google

In industry transformation, talent becomes the linchpin asset. Identifying all-stars and empowering them in a way never done before may mean beginning to build teams that look more like a group of Google interns. Ask them what unproductive activities are they wasting their time on each day? Who are the creative thinkers within the organization, and how much time are they spending envisioning the future? An organization must continually innovate to stay ahead of competitors, while recognizing both its market and the healthcare industry are in a rapid state of flux. A wait and see approach will not cut it. The experience people (both customers/patients as well as internal audiences) have within a system must be described as prompt/quick, high value, high quality, responsive, and personalized. These core principles must permeate everyday culture.

4.  Execution matters...a lot

The ability to execute is not inherent among all leaders. When it comes to payment transformation and complex change, it is often assumed that that a critical change can be “assigned” – and that is flawed thinking. Masterful execution requires process, project, and conflict management, as well as sharp communication skills, and most importantly, the ability to influence others. Time and again, seemingly good ideas are lost on poor execution. Payment reform becomes the impetus for care delivery reform which is a heavy lift. Simplifying the plan and managing the execution process will keep you on path to smart execution and foster the commitment to change.

5.  The imperative to adopt new payment models

Bundled payments are a natural introduction to value-based care delivery as the entry point is low, the investment is lower than ACOs by comparison, and the yield can be high. Certain other shared savings models with payers as your partner can also yield results in a relative “safe” environment. Bundled payment programs are moving out of the pilot stage and are becoming an integral part of healthcare finance in many markets. Many of the pilot initiatives focused on inpatient hospital stays and physicians performing procedures in high cost, high volume specialties like orthopedics and cardiology. Bundles are expanding across the care continuum into both the outpatient and post-acute arenas. Also, we are seeing many new joint venture arrangements with payers to facilitate population health management experience in commercial, Medicare, and Medicaid markets. The point is, successful leaders are pursuing new payment models rather than shying away.

6.  The next “dream deal" (Hint: It’s not a volume play)

No healthcare provider or setting is an island. The kind of thinking that connects cross-setting care delivery will change the world of healthcare in the United States. The next dream deal can be summarized in one word: Partnership. Successfully managing risk under the evolving reimbursement structures requires organizations to look beyond their four walls for partners to complete the care continuum, provide new capabilities, and live up to the goal of delivering patient-centered care. Partnership evaluation efforts across multiple healthcare stakeholders must be fact-based through a comprehensive market assessment. In a perfect world, who do you see as your long-term partners? What partnerships have you not considered that you should? Are you philosophically aligned with this potential partner? Are their practitioners and executive staff well aligned with yours? How do they perform on cost, quality, and customer satisfaction metrics, as well as key metrics like readmission rates, compared to their peers? Asking the key questions early will prevent the dream deal from becoming a nightmare.

7.  Failure tolerance as a leadership best practice

Managing “fusion” reimbursement models requires an understanding that innovation is the hardest work to do, and failure is not failure at all--rather, it is just a data point on the journey to transformation. Failure cannot be personalized, and future leaders understand the need to “roll with it” and move quickly through tests of change. Tomorrow’s healthcare leaders are “disruptive innovators” who do not subscribe to a “culture of nice,” are not afraid to fail, and are not constrained by the political implications of killing a bad project. These leaders view failure as merely new information and are already on to the next innovation. In order to effectively compete in a time of industry transformation, the really great leaders, those capable of transforming organizations, will demonstrate a high degree of failure tolerance.

8.  The courage imperative

The healthcare leaders who will survive understand that courage and bravery shape the kind of thinking needed to spur payment transformation. Transforming the way care is delivered is not an overnight exercise and requires extraordinary courage. This includes saying “no” to unsustainable cost structures, but not through slash-and-burn tactics, which are largely short-term fixes. Success with bundled payments or any risk-based reimbursement model requires the courage to speak truth to waste and duplication and resulting behaviors of fee-for-service.

9.  Proximity

Assumptions underlying collaboration and innovation are changing. The collaboration and innovation necessary to thrive during the payment reform mash-up do not happen over conference calls or in cubicles. Chance cafeteria encounters and hallway conversations are strategic opportunities to break down silos and achieve break-through care transformation. There is a natural rhythm to collaboration that is rooted in trust and transparency. Smart leaders are asking themselves how to best foster, enable, and invest in proximity. Face-to-face connections, often occurring on the front-lines, are communication tools, and innovation sessions must be promoted.

Cross-discipline, cross-setting collaboration is the vehicle that enables innovation. Tomorrow’s successful leaders demonstrate a unique ability to collaborate, even when it means partnering with their “frenemies.” It is not personal, nor is it about burying the competition. It is about promoting and achieving health in the community. That said, collaboration done poorly can lead to endless meetings and costly delays. Being open, intuitive, and deliberate about how and when to collaborate has never been more critical for healthcare executives.

10.  Payment reform best practices are still evolving

“First Generation” transformation is not the end game; however this does not give an organization a “pass” to do nothing. The devil is in the details. Methodologies are being refined and improved. Care patterns are being altered. Transparency in healthcare is increasing exponentially. Payers and providers alike want an industry standard defining the “new normal” that outlines those best practices and makes this transition straightforward with clear timelines. Those organizations that choose to embrace payment reform now have the ability to help lead and shape the future of what those best practices look like.

As we have seen in other industries, such as the rise and fall of the dotcom era, true leaders must accept nothing less than breakthrough innovation and must understand that technology will never replace the importance of high-quality relationships grounded in trust, courage, collaboration, and innovation. Actively, energetically, yet thoughtfully pursuing new payment models, such as bundled payments, offers current leaders a wonderful sandbox to implement innovative strategies today that will enable them to thrive tomorrow.

Bundled Payments, Payment Reform, Deirdre Baggot, The Camden Group




Ms. Baggot
is a senior vice president at The Camden Group. baggot_headshotShe is a nationally recognized thought leader in bundled payments and was selected by CMS and the Innovation Center to serve as an expert panelist in Models 2 and 3 application reviews for the Bundled Payments for Care Improvement initiative. She may be reached at dbaggot@thecamdengroup.com or 303.335.7047.

hartsfield_headshotMs. Hartsfield
is a vice president with The Camden Group. She specializes in payment transformation strategies with a focus on designing and implementing Medicare and commercial bundled payments. She frequently presents on a variety of topics including value-based payment models and provider engagement. She may be reached at khartsfield@thecamdengroup.com or 501.940.2526. 
 
 

Topics: Payment Reform, Bundled Payment, Deirdre Baggot, Kimberly Hartsfield, Payment Models

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