GE Healthcare Camden Group Insights Blog

KLAS Report: eClinicalWorks Named Most Used Across ACO Functional Categories for Population Health Management

Posted by Matthew Smith on Apr 14, 2014 2:50:00 PM

ACO News, Accountable CareeClinicalWorks, a leader in ambulatory healthcare IT solutions, was named the most used system across Accountable Care Organization (ACO) functional categories among both electronic health record (EHR) and third-party vendors in a recent KLAS survey. KLAS, a research firm that rates healthcare technology to help providers make informed decisions, published the report in response to an increasing amount of physician-led ACOs. The report, titled “Physician ACOs 2014: Variations on the Accountable Care Theme,” surveyed nearly 50 ACO organizations to better understand physician-led ACOs and their supporting vendors.

“With very few exceptions, EMR (systems alone) are not meeting all ACO needs, causing many third-party products to be invited to the ACO discussion,” said report author Erik Bermudez. “As we look at where healthcare is headed and the rapid growth in the number of physician-led ACOs, we see that this area will only increase in importance. We want to put a spotlight on the enabling technology within these ACOs.”

Categories included data sharing, risk satisfaction, care management, referral management, reporting and patient engagement. On a nine point scale, where the average EHR system scored a 6.3, eClinicalWorks rated 7.0 for meeting ACOs needs and was named the ‘most used across the stated functional categories.’

eClinicalWorks has received positive reception to its eClinicalWorks Care Coordination Medical Record (CCMR) solution since launching it and is currently working with approximately 50 ACOs. This week, the company announced Antelope Valley ACO will be using eClinicalWorks CCMR for population health management.

“We recognized early that many physicians were forming ACOs along with participating in shared-savings programs, and ensured that our innovative technologies adapted to this trend,” said Girish Navani, CEO and co-founder of eClinicalWorks. “Because of these efforts, we’re thrilled that eClinicalWorks has received such a high rating from physician-led ACOs. Our goal has always been – and will continue to be – providing our customers with the most complete offerings for improving healthcare together.”

eClinicalWorks CCMR provides organizations visibility into a patient’s care across all settings, facilitate smooth transitions of care, engage patients and providers in preventative care, improve outcomes among populations and reduce costs. A vendor-neutral, open network securely connects ambulatory EHRs with hospital in-patient systems and payer claim feeds, including CMS, to provide cost and utilization for services delivered to patients.

Included in CCMR, eClinicalWorks Population Health Management Analytics uses closed-loop analytics to deliver reporting, alerting and messaging capabilities necessary to manage population health. Dashboards can be shown at the community level to determine and monitor adherence of clinical process and outcomes, including medication recalls and chronic disease management. Care coordination and analytics work together for a collaborative care framework.

This report is available through KLAS at

Topics: EHR, EMR, ACO, HIT, Health IT, KLAS Research, Accountable Care Organizations

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