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GE Healthcare Camden Group Insights Blog

Primary Care at a Crossroads

Posted by Matthew Smith on Jul 25, 2016 2:42:30 PM

By Marc Mertz, MHA, FACMPE, Vice President, GE Healthcare Camden Group

undefined-801852-edited.jpgMost primary care practices still operate based on a model developed decades ago: the hours of operation, appointment scheduling rules, staffing, patient flow, and office design were all determined based on physician preference. In an attempt to provide physicians with a more convenient practice model, we created a system that forced patients to accept long waits for appointments, inefficient office flow, and limited ability to communicate with their physicians outside of the exam room.

Yet physicians hardly fared any better in these offices that were actually designed with them at the center. Complex appointment scheduling rules and templates inherently led to mistakes and double booking, phone messages piled up, administrative work increased, patient appointments ran behind, and physicians inevitably spent hours working in the clinic long after patients had left.

While the typcial primary care practice doesn't really work for patients or physicians, in the absence of alternatives, we came to accept this model for what it was. But times are changing. A plethora of new providers are entering the primary care marketplace, and their growing popularity is as much an indictment on traditional physician-centric primary care practices as it is a reflection of new reimbursement models and rising consumerism.

To contunue reading "Primary Care at a Crossroads," please click the button below. You will instantly be directed to the online article published in CAPG Health's Summer 2016 issue.

Primary Care, Practice Management, Practice Transformation


MertzM.jpgMr. Mertz is a vice president with GE Healthcare Camden Group and has 18 years of healthcare management experience. He has 15 years of experience in medical group development and management, physician-hospital alignment strategies, physician practice operational improvement, practice mergers and acquisitions, medical group governance and organizational design, clinical integration, and physician compensation plan design. He may be reached at marc.mertz@ge.com.  

Topics: Practice Management, Primary Care, Primary Care Providers, Primary Care Access, Marc Mertz, Practice Transformation

Shifting Away from the Status Quo: Reinventing the Primary Care Practice

Posted by Matthew Smith on Apr 19, 2016 1:55:43 PM

By Susan Corneliuson, M.H.S., FACHE, Senior Manager, GE Healthcare Camden Group

iStock_000006188244XSmall_crop380w.jpgPrimary care practices will be continually challenged to drive clinical transformation and care coordination across the continuum as more and more systems evolve to care for patient populations. This transition will have a major impact on practices and require significant cultural and operational shifts away from the status quo.

A basic premise of effective population health is the need to expand one’s reach to a large population and manage care effectively across the continuum. To accomplish this successfully, it is important to not only consider the number of primary care physicians within a practice but also the composition and size of a physician’s panel. Under this new paradigm, considering physician numbers alone is not sufficient. Practices must also examine the ease of physician access and the access experience that the practice, the physician, and the care team at large create. Understanding each physician’s panel and the unique patients who comprise the panel is key to success in this evolving healthcare environment. Reinventing the primary care practice requires going beyond the status quo and asks us to consider how care is delivered, to whom, and where.

To continue reading this article in its entirety, please click the button below for immediate (no form) access.

Primary Care Transformation

 

Topics: Primary Care Physicians, Family Physicians, Primary Care, Susan Corneliuson, Practice Transformation

Final Call for Webinar Signup: Transforming Your Medical Group for Future Success

Posted by Matthew Smith on Nov 11, 2015 12:54:40 PM

A New, Complimentary Webinar From GE Healthcare Camden Group

GE Healthcare Camden Group, WebinarOverview:

Is your medical group positioned to succeed in a value-based, consumer-driven world where access, quality, and cost are the drivers of success?

Will your current business and care delivery models support new payment systems, meet technology requirements, and satisfy consumer demands?

Have you started to transform the delivery of care to respond to competition and changing market forces?

Learn more about what it takes to transform your medical group by registering for GE Healthcare Camden Group’s one-hour webinar, Transforming Your Medical Group for Future Success on:

Thursday, November 12, 2015 at 1:00 PM ET (12:00 PM CT, 11:00 AM MT, 10:00 AM PT).

Practice Transformation, Webinar, GE Healthcare Camden Group

By the conclusion of the webinar, attendees will:

  • Understand the three reasons why practices must be transformed
  • Learn how to construct a high-level roadmap to addresses technology, operational efficiency, financial performance, patient access and satisfaction, and clinical care redesign
  • Discover how to assess a practice in order to identify the gap between where its medical group is currently positioned and where it needs to be for optimum success
  • Cite new-generation key performance indicators to measure performance and successes
  • Determine next steps for transforming the medical group for future success.

Presenters:

Marc Mertz     

Marc Mertz              
Vice President                                    
GEHC Camden Group

Lucy Zielinski, The Camden Group

 

 

 

Lucy Zielinski              
Vice President                                    
GEHC Camden Group

Susan Corneliuson, The Camden Group

Senior Manager                               
GEHC Camden Group

Space is limited. Reserve your webinar seat today by clicking the button below.

Webinar login details will be sent to accepted registrants prior to the November 12th webinar.

Practice Transformation, Webinar, GE Healthcare Camden Group

 


Please Note: This webinar is complimentary for The Camden Group’s clients, industry colleagues, and other interested parties. The Camden Group reserves the right to deny access to those individuals who may pose a conflict of interest to The Camden Group.


 

Topics: Medical Group, Practice Management, Webinar, Lucy Zielinski, Marc Mertz, Susan Corneliuson, Practice Transformation

Webinar Registration Still Open: Transforming Your Medical Group for Future Success

Posted by Matthew Smith on Nov 5, 2015 9:55:41 AM

A New, Complimentary Webinar From The Camden Group

Webinar, Practice Transformation, The Camden GroupOverview:

Is your medical group positioned to succeed in a value-based, consumer-driven world where access, quality, and cost are the drivers of success?

Will your current business and care delivery models support new payment systems, meet technology requirements, and satisfy consumer demands?

Have you started to transform the delivery of care to respond to competition and changing market forces?

Learn more about what it takes to transform your medical group by registering for The Camden Group’s one-hour webinar, Transforming Your Medical Group for Future Success on:

Thursday, November 12, 2015 at 1:00 PM ET (12:00 PM CT, 11:00 AM MT, 10:00 AM PT).

By the conclusion of the webinar, attendees will:

  • Understand the three reasons why practices must be transformed
  • Learn how to construct a high-level roadmap to addresses technology, operational efficiency, financial performance, patient access and satisfaction, and clinical care redesign
  • Discover how to assess a practice in order to identify the gap between where its medical group is currently positioned and where it needs to be for optimum success
  • Cite new-generation key performance indicators to measure performance and successes
  • Determine next steps for transforming the medical group for future success.

Presenters:

Lucy Zielinski, The Camden Group       Susan Corneliuson, The Camden Group

Lucy Zielinski           Susan CorneliusonMHS, FACHE
Vice President              Senior Manager
The Camden Group       The Camden Group

Space is limited. Reserve your webinar seat now by clicking the button below.

Webinar login details will be sent to accepted registrants the week prior to the November 12th webinar.

Practice Transformation, Webinar, The Camden Group


Please Note: This webinar is complimentary for The Camden Group’s clients, industry colleagues, and other interested parties. The Camden Group reserves the right to deny access to those individuals who may pose a conflict of interest to The Camden Group.


 

Topics: Medical Group, Practice Management, Webinar, Lucy Zielinski, Susan Corneliuson, Practice Transformation

Webinar Registration Open: Transforming Your Medical Group for Future Success

Posted by Matthew Smith on Oct 1, 2015 12:57:28 PM

A New, Complimentary Webinar From The Camden Group

Webinar, Practice Transformation, The Camden GroupOverview:

Is your medical group positioned to succeed in a value-based, consumer-driven world where access, quality, and cost are the drivers of success?

Will your current business and care delivery models support new payment systems, meet technology requirements, and satisfy consumer demands?

Have you started to transform the delivery of care to respond to competition and changing market forces?

Learn more about what it takes to transform your medical group by registering for The Camden Group’s one-hour webinar, Transforming Your Medical Group for Future Success on:

Thursday, November 12, 2015 at 1:00 PM ET (12:00 PM CT, 11:00 AM MT, 10:00 AM PT).

By the conclusion of the webinar, attendees will:

  • Understand the three reasons why practices must be transformed
  • Learn how to construct a high-level roadmap to addresses technology, operational efficiency, financial performance, patient access and satisfaction, and clinical care redesign
  • Discover how to assess a practice in order to identify the gap between where its medical group is currently positioned and where it needs to be for optimum success
  • Cite new-generation key performance indicators to measure performance and successes
  • Determine next steps for transforming the medical group for future success.

Presenters:

Mary Witt, The Camden Group             Lucy Zielinski, The Camden Group      Susan Corneliuson, The Camden Group

Mary Witt, MSW          Lucy Zielinski           Susan CorneliusonMHS, FACHE
Senior Vice President     Vice President              Senior Manager
The Camden Group        The Camden Group       The Camden Group

Space is limited. Reserve your webinar seat now by clicking the button below.

Webinar login details will be sent to accepted registrants the week prior to the November 12th webinar.

Practice Transformation, Webinar, The Camden Group


Please Note: This webinar is complimentary for The Camden Group’s clients, industry colleagues, and other interested parties. The Camden Group reserves the right to deny access to those individuals who may pose a conflict of interest to The Camden Group.


 

Topics: Mary Witt, Medical Group, Practice Management, Webinar, Lucy Zielinski, Susan Corneliuson, Practice Transformation

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